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Customer Relationship Management
CRtraC consists of two modules, CRM and e-Commerce, that integrate into one cohesive system or serve as standalone applications. The complete solution results in a more empowered, effective, and productive sales force while serving your clients for all of their product and service purchasing needs through client customized online storefronts, pricing and distributor logic, product comparisons and user friendly online ordering. You create custom catalogs for each of your clients with products and services specifically related to their business needs.
CRtraC allows your sales force to work smarter by: organizing leads, existing accounts, sales force and resources; categorizing contacts and planning future actions; keeping an account history and rating prospective deals; generating dynamic reports on a variety of variables; and serving as a central knowledg base for easily accessible information on products, competitors, contacts, relationships and past and future actions.
Your sales force will be able to focus on their hottest leads and the hottest opportunities for existing clients through the ability to rate the potential of an opportunity at every touch point. CRtraC also allows for numerous search and sort options, allowing you to sort by strength of leads, interest by product, etc. The calendar function also allows you to easily schedule follow-ups and other activities to ensure you build a strong relationship and ensure sales opportunities.
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