Efficiency Tool

CRtraC will help you realize tremendous increases in productivity and revenue generation and enhance your client relationships by allowing you to manage every aspect of client interaction from pre-sales activities such as lead generation and pipeline management to post sales activities such as customized online product catalogs, e-commerce and project management.

CRtraC is a revolutionary online one stop shop for e-Commerce and sales process management. The system offers a comprehensive and highly customizable solution to businesses wishing to better serve their clients through an on-line customized product catalog specifically tailored to meet the client’s individual needs.

Allow your organization to work smarter through: infinite categorization of products, creation of client based customized catalogs, tracking of all sales contacts and activities, maintaining client account histories, rating prospective sales opportunities, on-line ordering and procurement processes, and generation of dynamic reports on unlimited amounts of valuable information.

The technological advancement and flexibility of CRtraC put it one step ahead of the competition. It’s portability, scalability, and modularity make it a cost effective solution to e-Commerce and Customer Relationship Management needs of today’s organization. CRtraC is the only system that will encompass all of your e-Procurement needs as well as serve as one of the most comprehensive customer relationship management systems available.

Functionality
		Takes advantage of point and click interfaces and is extremely easy to use.   Easily accesses relevant information from anywhere in the system due to key items relationships.
		Provides a boost to organizational skills by allowing users to schedule events, meetings, phone calls, etc.  that are automatically integrated into their personal sales calendar.
		Gives administrators complete control over system and information access through it's multi-level security structure.
		The web based system allows sales representatives to access information anytime and from anywhere.  It provides them with a complete knowledge bank of product, client, and competitor information.
		CRtraC encorporates dynamic business logic into it's pricing and sales management features giving you the ability to easily customize the system to meet your exact needs.
Customer Relations
		Serves as one of the most comprehensive customer relationship management systems available. Allows your sales force to work smarter by: organizing your leads, existing accounts, sales force and resources; categorizing contacts and planning future actions; keeping an account history and rating prospective deals; and generating dynamic reports on a variety of variables.
		Effectively tracks existing and potential clients reducing the costs of acquiring new business. Provides better service to existing clients through issue resolution management.
		Leads to fewer overheads through an empowered sales force with vast amounts of accessible information.  Provides for enhanced communication and unification of a dispersed sales force.
		Effectively tracks existing and potential clients reducing the costs of acquiring new business.
		Gives customers customized product catalogs to meet their individual needs. Allows customers to track their order and initiative information on-line providing better client communication.
e-Commerce Initiatives
		Immediately serves as an on-line store front for every e-Procurement need.
		Incorporates customizable functions such as Advanced Pricing and Distributor Logic, Order Approval Routing, and Product Bundling.
		Serves as a flexible structure to categorize products based on multiple criteria making products easier to find and classify as featured, sale, hot buys, standard, etc.
		Tracks the order process in order to reduce order fulfillment time and shipping costs.
		Allows definition of catalogs, products, and pricing for each client to better serve the client and increase return on investment through increased sales.
Technology
		Platform independent solution that handles scalability through flexible, modular and open-ended design visions.
		Allows for global management of the complete business environment through its unified architecture.
		Allows anywhere, anytime concurrent access as a web based system.
		Maintains data integrity when accessed by different departments through real-time inputs of customer requests stored in a single database.