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Troubleshooting NetKalendars

 

Can I schedule an event so it appears in multiple calendars?
     
 

Yes. Just go to the Calendars tab oon the event form, and select the calendars you want it to appear in. You can do this while creating the event, or by going back and editing the event later.

 
How do I share access to my calendar information?
     
 

There are several ways to do this. The easiest way is just to check the 'Public' checkbox when creating or editing an event, making it a public event. You can also give other users permission to view one or more of your events. In some cases it may be more appropriate to put the event on a calendar that is accessed by multiple users, such as a calendar that has been set up for your department, or for scheduling particular types of events. Ask your administrator for more details about multiple calendars.

 
How do I change information about an event after I schedule it?
     
 

If you're in List View, there will be an 'Edit Event' link under the event summary. If you're in Calendar View, click on the day of the event, then click the event name, and the 'Edit Event' link will be displayed. When you click the link, the event form will be displayed, and you can change any of the information you originally entered.

 
I received a Session Timed out message.  What does that mean?
     
 

 After a period of inactivity, the system will automatically log you out.  Simply return to the login and log back in.

 
I am not able to login with the username and password given to me. Why?
     
 

Make sure you do not have the Caps Lock set.  Usernames and passwords are case sensitive.  If you still cannot login, contact your system administrator to reset your password. 

 
Does AllofE provide tech support if I need it?
     
  While AllofE prides itself on developing intuitive products that are designed for users to quickly pick up and learn themselves, if you should require formal support, then AllofE is happy to comply. We provide a robust staff development system(trainer-of-trainer model, printed training materials, online help, etc) as well as telephone support and face-to face support as needed.
 
I created an event but I don’t remember how to get back to it. How can I find it again?
     
  NetKalendars' advanced search functionality allows you to search throughout your calendar for events, or even across calendars, if you have access to more than one. Simply type in a string that you know is in your event, or enter a date range, then click 'Search.'
 
How do I change my screen size?
     
  To change your screen size right click on your desktop and select properties. Select the settings tab. There is a slider on the lower right. Move that up or down.
 
What is a user level?
     
  When an administrator creates a user they select which “levels” a user is in. These levels provide default access to the system. For instance, there are two levels one called teacher and one called student. Teachers have the ability to create lesson plans, whereas students do not.
 
Why did I get to a page that says 'Access Denied'?
     
  Your session has expired. A session is only good for 2 hours, after that you will have to re-login. This is a built-in security measure to mitigate the risk of someone leaving their computer logged in. Try logging in again and going to that page.
 
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