 What do the colors on the IEP tabs mean? |
| |
|
|
 |
|
A green tab means that all required information for that tab has been entered. A red tab means that none of the required information has been entered and a yellow tab means that the required information is partially complete. |
 |
|
|
| How do I print just part of the IEP? |
| |
|
|
|
|
Select the IEP and click the view button. Go to the tab with the information that you want to print and click to either print or print as draft. |
| |
|
|
| We recently transferred IEP's over to their new teacher for the next school year but I cannot see all of my students in the listing. Why? |
| |
|
|
|
|
The current teacher of that student's IEP has not released the student's information from their student listing to yours. Contact the teacher or a system administrator to update the student's record access. |
| |
|
|
| I received a Session Timed out message. What does that mean? |
| |
|
|
|
|
After a period of inactivity, the system will automatically log you out. Simply return to the login and log back in. |
| |
|
|
| I am not able to login with the username and password given to me. Why? |
| |
|
|
|
|
Make sure you do not have the Caps Lock set. Usernames and passwords are case sensitive. If you still cannot login, contact your system administrator to reset your password. |
| |
|
|
| Does AllofE provide tech support if I need it? |
| |
|
|
|
|
While AllofE prides itself on developing intuitive products that are designed for users to quickly pick up and learn themselves, if you should require formal support, then AllofE is happy to comply. We provide a robust staff development system(trainer-of-trainer model, printed training materials, online help, etc) as well as telephone support and face-to face support as needed. |
| |
|
|
| How do I change my screen size? |
| |
|
|
|
|
To change your screen size right click on your desktop and select properties. Select the settings tab. There is a slider on the lower right. Move that up or down. |
| |
|
|
| What is a user level? |
| |
|
|
|
|
When an administrator creates a user they select which “level” a user is part of. These levels provide default access to the system. For instance, there can be two levels, one called teacher and one called student. Teachers have the ability to create lesson plans, whereas students do not. |
| |
|
|
| Why did I get to a page that says 'Access Denied'? |
| |
|
|
|
|
Your session has expired. A session is only good for 2 hours, after that you will have to re-login. This is a built-in security measure to mitigate the risk of someone leaving their computer logged in. Try logging in again and going to that page. |
| |
|
|
