 Can I create a form that lets users upload a picture or some other type of file? |
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Yes. You can include an upload link on your forms that will allow users to upload any type of file to include with their submission. You can access the uploaded files by selecting a response and clicking the Response Extras button.
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| What is the difference between the Form Listing and the Response Details? |
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The Form Listing displays all the forms you have available to be filled out and submitted. The Response Details Listing displays all the responses that have been received for one of those forms.
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| Some of my responses are out of date. Is there an efficient way to delete them? |
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Yes. If you know all the responses before a certain date can be deleted, you can specify the date and have all the responses before that date expunged from your system at the same time. In the Form Listing, select the form you want to delete responses for and click the Delete Responses button. You will see a date text box, in which you can enter whatever date you choose, then click Submit. You will be shown a listing of the responses you are going to delete for confirmation. From there you can click Delete to get rid of them all.
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| Can I download responses to my computer to review later or send to someone? |
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Yes, you can use the Export feature to download one or more responses and save them in spreadsheet form. You can also download any documents that were attached to the responses in the original format in which they were uploaded.
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| When trying to update or delete a record, the system gave me the message “This action cannot be performed on this item.” What does that mean? |
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The system generates this message based on the permissions for the item you selected. While you may have access to update or delete other items in the listing, you do not have access to that particular item. |
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| When entering a dollar amount, the system gave the message “Not a valid numeric value.” What does this mean? |
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Valid currency amounts can only include numbers and a decimal. An example would be 20.30. You do not need to enter the dollar sign ($) or commas. |
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| Some of the buttons under the listing have [1] after the name of the button, and some have [M]. What do those mean? |
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An [M] button represents an action you can perform on more than one item. For instance, if you wanted to delete several listing items, you could check the check box to the left of each item, then click the ‘Delete [M]’ button, and all the items would be deleted at once. [1] buttons are for actions that can only be done on one item at a time. |
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| When I’m trying to print I get the following message “Printing requires Internet Explorer 4.0 or greater.” what do I do? |
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If you do not already have Internet Explorer installed you will first need to install it. It can be obtained from http://www.microsoft.com. You should then load the application within Internet Explorer where you will be able to print. |
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| I updated an item but I don’t remember how to get back to it. How can I find it again? |
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You can see what pages you had previously been to by clicking the down arrow next to the Previous Page link within the application. From there you can click on the page you want to go back to. This can also be done for going forward. |
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| What is a user level? |
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When an administrator creates a user they select which “levels” a user is in. These levels provide default access to the system. For instance, there are two levels one called teacher and one called student. Teachers have the ability to create lesson plans, whereas students do not. |
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| Why did I get to a page that says 'Access Denied'? |
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Your session has expired. A session is only good for two hours, after that you will have to re-login. This is a built-in security measure to mitigate the risk of someone leaving their computer logged in. Try logging in again and going to that page. |
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