 What should users see when they log into the system? |
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Users will see a list of the collections they have access to, with links for viewing each collection or adding a new image. If the user doesn't have access to any collections, only the topbar menus they have access to will be visible, and they may navigate the system using those. |
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| I want to add a reconditioned image, but I also want to keep the original version. How do I do this? |
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Go to the listing screen for the colleciton you want to add to, and click the 'Add Recon' link at the top. The system will walk you through the rest of the process. |
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| What if I want to compare two or more images in the same slide during a presentation? |
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You can easily open the images in the Image Viewer and combine them in the same slide. |
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| I received a Session Timed out message. What does that mean? |
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After a period of inactivity, the system will automatically log you out. Simply return to the login and log back in. |
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| I am not able to login with the username and password given to me. Why? |
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Make sure you do not have the Caps Lock set. Usernames and passwords are case sensitive. If you still cannot login, contact your system administrator to reset your password. |
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| Does AllofE provide tech support if I need it? |
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While AllofE prides itself on developing intuitive products that are designed for users to quickly pick up and learn themselves, if you should require formal support, then AllofE is happy to comply. We provide a robust staff development system(trainer-of-trainer model, printed training materials, online help, etc) as well as telephone support and face-to face support as needed. |
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| How do I print library catalog cards using DigitalM? |
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In the print interface, enter the tracking numbers for the images you want to print cards for. In the Media select box, pick Catalog Cards. Select a template, and select whether you want to print cards for new images, reconditioned images, or all images, then click Print. |
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| How do I change my screen size? |
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To change your screen size right click on your desktop and select properties. Select the settings tab. There is a slider on the lower right. Move that up or down. |
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| What is a user level? |
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When an administrator creates a user they select which “levels” a user is in. These levels provide default access to the system. For instance, there are two levels one called teacher and one called student. Teachers have the ability to create lesson plans, whereas students do not. |
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| Why did I get to a page that says 'Access Denied'? |
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Your session has expired. A session is only good for 2 hours, after that you will have to re-login. This is a built-in security measure to mitigate the risk of someone leaving their computer logged in. Try logging in again and going to that page. |
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